Smart Hospitality Command Center
The future operating system for luxury hotels.
AI Monitoring Grid
Real-time Hotel Intelligence
AI Alerts
Live Incidents
Smart Rooms
Live Guest Environment
| Room | Guest | Status | Temperature | TV | Scene |
|---|---|---|---|---|---|
| 101 | Anna Keller | VIP | 22°C | Online | Relax |
| 214 | Marco Rossi | Issue | 25°C | Offline | Cinema |
| 318 | David Novak | Checked In | 21°C | Online | Work |
| 522 | Sophia Meyer | Suite | 23°C | Online | Sleep |
Digital Signage
Active Campaigns
AI Concierge
“Guest in room 214 may require technical assistance.”
AI detected repeated Chromecast pairing attempts and low satisfaction indicators from IPTV interaction logs.
Room Operations
Smart room inventory and guest environment control.
Monitor occupancy, VIP flags, HVAC scenes, IPTV status and in-room automation from a unified operations grid.
| Room | Guest | Status | Temperature | TV | Scene |
|---|---|---|---|---|---|
| 101 | Anna Keller | VIP | 22°C | Online | Relax |
| 214 | Marco Rossi | Issue | 25°C | Offline | Cinema |
| 318 | David Novak | Checked In | 21°C | Online | Work |
| 522 | Sophia Meyer | Suite | 23°C | Online | Sleep |
IPTV Monitoring
Broadcast infrastructure health across the property.
Track origin servers, multicast traffic, CDN sync, encoder health and in-room stream quality in real time.
Digital Signage
Orchestrate lobby, spa and conference displays.
Schedule campaigns, sync creative assets and monitor playback health across every screen zone.
Guest Journey
End-to-end guest experience intelligence.
Map pre-arrival, check-in, in-stay and checkout touchpoints with AI sentiment and service recovery signals.
Mobile key issued · Preferences synced · Upsell accepted
ActiveExpress desk · Suite upgrade · Welcome amenity delivered
ActiveSpa booking · Room service · IPTV cinema mode
InfoLate checkout approved · Folio emailed · Loyalty points posted
LowAI Concierge
Predictive guest assistance and service automation.
Review AI recommendations, multilingual requests, incident escalations and staff handoff workflows.
AI detected repeated Chromecast pairing attempts and low satisfaction indicators from IPTV interaction logs.
Chromecast Pairing Failed
Express desk · Suite upgrade · Welcome amenity delivered
Energy Analytics
HVAC, lighting and sustainability optimization.
Compare floor consumption, occupancy-driven savings and carbon reduction targets across the portfolio.
Smart Automation
Rules engine for rooms, signage and guest services.
Configure triggers for check-in scenes, VIP arrivals, IPTV failures and housekeeping workflows.
PMS Integration
Connected property management sync.
Reservations, folios, housekeeping status and guest profiles synchronized with your PMS in real time.
| System | Status | Latency | Last Sync |
|---|---|---|---|
| Opera Cloud | Connected | 42 ms | 2 min ago |
| Mews PMS | Connected | 38 ms | 5 min ago |
| Protel Air | Syncing | 61 ms | 8 min ago |
Maintenance AI
Predictive work orders and asset health.
AI-ranked maintenance tasks across IPTV, HVAC, elevators and in-room devices.
| Ticket | Asset | Priority | Assignee | ETA |
|---|---|---|---|---|
| WO-4821 | Room 214 IPTV | High | Engineering A | 18 min |
| WO-4818 | Floor 5 HVAC | Medium | HVAC Team | 2 hrs |
Reports
Executive hospitality intelligence exports.
Generate operational, revenue, guest satisfaction and infrastructure performance reports.
2 min ago
5 min ago
8 min ago
11 min ago
Settings
Platform configuration and integrations.
Manage property profile, AI policies, notification routing and enterprise module access.